Privacy Policy – Australia Resource Therapy Institute
⚖️ This policy is guided by the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Psychology Board of Australia Code of Conduct.
The Australia Resource Therapy Institute (ARTI) is committed to protecting your privacy and providing you with the best possible client service experience.
Collection of your personal information
- Many parts of this site can be viewed without providing personal details.
- For certain services (such as training registration, newsletters, or support), you may be asked to provide personal information such as your name, email, phone number, or professional registration details.
- Sensitive information (e.g. accessibility needs, professional association membership) will only be collected with your consent and where necessary to deliver services.
Use of your personal information
Your information may be used to:
- Process registrations, payments, and certifications
- Communicate about upcoming events, workshops, and resources
- Provide support and respond to enquiries
- Improve website performance and training offerings
Non-personal visitor data (browser type, operating system, language, referring site, page access times) is collected for traffic analysis and site improvements.
Sharing of your personal information
- We may engage trusted third-party service providers (e.g. payment processors, mailing platforms, IT support).
- These providers only access the data needed to perform their services.
- ARTI requires all providers to uphold strict confidentiality and privacy obligations.
- We do not sell or rent personal information.
Storage and security
- All personal information is stored securely and accessed only by authorised staff.
- Online payments are encrypted using industry-standard technology.
- ARTI complies with the Australian Privacy Principles and international best practices for data protection.
Recordings of online training
- Some online sessions may be recorded for educational and administrative purposes.
- By registering, you consent to being recorded. If you prefer not to appear, you may keep your camera off or participate via chat only.
- Recordings remain the property of ARTI and are never shared publicly without consent.
- Please avoid sharing client-identifiable or highly personal information during recorded sessions.
Accessing and correcting your information
- You may request access to personal information we hold about you, subject to legal exceptions.
- Corrections can be requested if information is inaccurate or incomplete.
- Requests may need to be submitted in writing for security reasons.
- ARTI may charge a reasonable fee for searching and providing access.
Changes to this policy
The Australia Resource Therapy Institute may update this Privacy Policy from time to time. Changes will be published on this page with the date of effect clearly noted.
Contact us
If you have any questions about this Privacy Policy or how your information is managed, please contact us during business hours (Monday–Friday):
📧 philipa@resourcetherapy.com.au
📍 Australia Resource Therapy Institute
2/9 Frances Street, Randwick NSW 2031
Sydney, Australia
Frequently Asked Questions
Q: Are Resource Therapy training sessions recorded and why is this?
Yes, some online and in person sessions are recorded for educational purposes with participant consent.
Q: Who can access my personal details?
Only ARTI staff and approved third-party providers who support our services (e.g. payment platforms).
Q: How secure are my payments?
All online transactions are encrypted and processed securely.